Want to gain real insights into your customers' experience?

CustomerSure helps medium to large companies streamline customer feedback.

Our software measures customer satisfaction KPIs in real time and helps you gain valuable customer comments on your products and services. You'll even hear about minor irritations that customers otherwise might not report because you send your survey in an easy format at the right time.

Automating the feedback process allows you to focus on improving the customer experience, increasing retention rates and growing sales.

The CustomerSure philosophy

CustomerSure is a specialist provider of customer feedback software. The company excels at two things:

  • Software to simplify your task of improving the customer experience.
  • Deep expertise in collecting and using customer feedback.

We generate revenue by charging for the use of our software. You'll discover no hidden extras and receive no unexpected bills.

Our pricing model is fully transparent

Guy Letts

We help you put real customer feedback at the heart of business decisions. ”

Before founding CustomerSure in January 2010, Guy was Head of Services at Sage where he made customer feedback a part of daily business and helped transform 10% attrition into 20% growth.

With a background in engineering, Guy's CV includes both R&D and commercial roles at companies like British Airways and Logica.

Guy Letts, Founder and CEO of CustomerSure
98%

of customers
recommend CustomerSure

five star ratedfive

rated by
our customers

99.97%

uptime since
launch in 2011