Whatever you want to get out of customer feedback…
Our advice and software will help you get better results with less work.
It’s in our interests to see you succeed, so the team at CustomerSure will do whatever it takes to make your project a success.
We’re going to help you listen better to your customers, and treat them as individuals, so it’s only fair we do the same to you.
Here’s how we’ll get you there…
1 Talk it through.Just book an online demo – you’ll speak to an expert, not a salesperson. We’ll listen to your requirements and help you decide if our platform is a good fit. If we’re not, we’ll share some ideas and point you in the right direction.
2 Prove it worksRun a small pilot to gain experience, build confidence and prove that the expected benefits can be achieved. There’s no obligation, and still no charge at this stage. We’ll help you scope, design and run it.
3 Continuous ImprovementOnce you’ve completed a pilot and you’re happy that your feedback process not only measures, but improves customer experience, we’ll help you roll things out, and we’ll always be on hand for everything from technical support to ‘big picture’ advice.
If you want to collect feedback or get satisfaction scores, give us a call.
We won’t hard-sell you, but we can answer any specific questions you have, schedule a demo for you, or clear anything up our site doesn’t explain well. And if it looks like we’re not the right fit for you? We’ll recommend a competitor.
We’ve run large service departments ourselves, we’ve worked with teams like yours, and if you believe in making every single customer happy, we’d love to work with you too.
The support provided by CustomerSure’s team has been nothing short of amazing. Fast, articulate answers to our questions any time, and every time we’re scratching our heads. You guys are the best!
Have we answered your questions?
Helping people use feedback better is what gets us out of bed on a morning. No matter if you’re new to this or a feedback guru, you can call us – we’d love to hear from you.