Customer Feedback &
Follow-Up Software

Because you want to get closer
to your customers.

How CustomerSure Works

Use simple surveys to encourage customer feedback without being pushy

Automatically send out a short survey after a purchase. Ask relevant questions at the right time to increase feedback.

Make your customers happy because you can fix problems instantly

Use your service dashboard to reply to negative feedback. Turn unhappy customers into advocates and fans.

Boost your reputation by publishing independent reviews on your site

Publish independent ratings and reviews on your website to establish your reputation and boost sales.

We understand the Power of Customer Satisfaction

"We have never before received so much feedback and it's helping us to focus on improving our customer experience."

Robert McCandless Kiravans Kiravans

"We love CustomerSure! Easy setup, great support, and a terrific way to make sure we keep delivering a top-notch customer experience!"

P.J. Worsfold ShoeMe ShoeMe

"We found it was fast and easy to demonstrate the return on investment."

Lesley Henderson RIBA Bookshops RIBA Bookshops
  • Sage
  • Vorana Cosmetics
  • Transcendit
  • Ledgerscope
  • Utilitywise
  • Harlands Accountants
  • Eureka Solutions

98%

of customers would
recommend us

We use our own software to check that our customers are happy

99.97%

uptime since
launch in 2012

Get your free 14-day trial

No credit card required. No risk. Set up in under 3 minutes.

Get started now

  • Xero
  • Shopify
  • SageOne
  • Big Commerce