We help turn customers into passionate advocates of your business
Hundreds of small and medium sized businesses use our feedback, reviews, help desk and survey software to:
- Find out what’s important to customers
- Fix problems and retain customers
- Improve buyer confidence (and Google rankings)
- Simplify customer service
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Better SEO with reviews -
Customer service simplified -
Never lose a customer -
Customer friendly surveys -
Feedback form for your website
Reviews and Ratings
Our independent review features help you gain people’s confidence and win new business. Turns your customers into a sales team!
Customer Surveys
Don’t leave customer satisfaction to chance. With a short and simple satisfaction check you can make it a certainty.
Helpdesk
One place to handle all customer service issues from sales enquiries to complaints.
Customer Feedback
Fast, simple, real time, customer feedback system that encourages you to take action.
“ CustomerSure is the best software I have invested in this year. It’s brought me closer to clients and ensures I am aware of any issues either positive or negative right away. It’s a must-buy for every business who is serious about their customers ” Stephen Paul — Read more on Stephen’s business blog
See the benefits for yourself in minutes
You’re in control – Your customers won’t see anything until you’re ready.
No downloads or installs • No Risk • Low monthly subscription • Try before you buy • Cancel any time
Learn how CustomerSure helps:
- Many staff sharing a support inbox.
- Improve repeat business.
- Improve Google ratings with SEO friendly reviews.
- Spot problems and sales opportunities.
Learn from our expertise:
- How not to waste time benchmarking your customer service – Read »
- 4 surprises when you implement a customer feedback system – Read »
- When is Net Promoter the wrong customer loyalty question to ask? – Read »
- Top Tips for Handling Customer Complaints – Read »
Premium customer service
Call us any time on 0800 97 88 454 for help deciding or friendly advice.
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The system is easy to use for both customers and our team and is now an integral part of our business processes.
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We’ve been using CustomerSure for a few months now and it’s had an incredibly positive effect on the business.
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CustomerSure allows our Consultants to review honest feedback on the service they have provided.
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Selling online, it’s more important than ever to make sure we’re listening to our customers.
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CustomerSure has enabled us to get immediate feedback as to how our clients view our service.
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Without CustomerSure, we may well have lost her as a valued patient.
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The client’s experience of dealing with any company is essential for repeat business.
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It’s much better business to keep existing customers happy rather than trying to attract new ones.