Improve Service,
Satisfaction & Loyalty

How CustomerSure Works

Customer Feedback Survey

Use simple surveys to encourage customer feedback without being pushy

Automatically send a short survey at the right time. Ask relevant questions to increase feedback. We’d love to help you work out what to ask and when.

Satisfaction Dashboard

Make your customers happy because you can fix problems instantly

Celebrate the compliments. Use your service dashboard to turn any unhappy customers into advocates and fans.

NetPromoter Reporting

Improve satisfaction through deep customer insights

Use the alerts and reports to drive improvements, measure progress and boost sales.

We understand the Power of Customer Satisfaction

"We love CustomerSure! Easy setup, great support, and a terrific way to make sure we keep delivering a top-notch customer experience!"

P.J. Worsfold ShoeMe ShoeMe

"We found it was fast and easy to demonstrate the return on investment."

Lesley Henderson RIBA Bookshops RIBA Bookshops

"We have never before received so much feedback and it's helping us to focus on improving our customer experience."

Robert McCandless Kiravans Kiravans
  • Sage
  • Vorana Cosmetics
  • Transcendit
  • Ledgerscope
  • Utilitywise
  • Harlands Accountants
  • Eureka Solutions

98%

of customers would
recommend us

We use our own software to check that our customers are happy

99.97%

uptime since
launch in 2012

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