“CustomerSure is the best software I have invested in this year. It’s brought me closer to clients and ensures I am aware of any issues either positive or negative right away.”
Optionally display independent reviews to win new business.
Get peace of mind by making sure every customer is happy.
Invoices automatically trigger fast, simple, surveys to check that customers are completely satisfied.
We’re extremely delighted to have been awarded ‘Emerging Add-On Partner of The Year’ by Xero.
Really? Yes! It’s either good because you’re celebrating a compliment, or it’s good because you get to fix a problem and save a customer. Either way, you win. Now see how easy is to start hearing from your customers:
You’ve collected some great feedback from your customers, but how you use it is up to you – either keep it for internal improvements, or publish it as reviews so potential customers know to pick you and not your competitors.
Reviews increase sales and with our Xero integration fresh reviews will appear on your website automatically. It’s as simple as copy-and-pasting one line of HTML (or getting your web developer to do it for you).
It doesn’t matter if there’s an occasional problem, in fact that adds credibility. People just want to see a reply so they know that if something ever goes wrong you’ll deal with it professionally.
Google can read the ‘rich snippets’ in your reviews and use them to display star ratings next to your search results. You’ll look great and see improved click through rates.
Reviews also improve your SEO so you don’t just convert more customers, you attract more too.
The most important part of collecting customer feedback is acting on it. Isn’t that what you expect when you leave a company feedback? That the recipient will read it and do something about it?
We know you’re busy, so the features help you follow up quickly and effectively on what your customers tell you, all in our trademark simple, easy-to-use style so you impress your customers.
“We've been using CustomerSure for quite a few months now and have been delighted.”Chartered Accountants, Jonathan Ford.
“Simple to implement, and the link to Xero also reminds customers their accounts are due if they have forgotten.”Home pet feeding, PetPalz.
“It lets us know what we are doing right or wrong straight away so this reduces the risk of us losing a client.”Charted Accountants, Valued Accountancy Ltd.
“The system is robust, simple and very effective - we have never received so much feedback & yes it is helping us to focus on improving our customer experience.”Online Retailer, Kiravans.
CustomerSure was designed by Guy Letts, former Head of Services for a blue chip company, to make the remarkable tactics he used to transform 9% customer attrition into 20% growth easy for any sized firm to implement.
We know you don’t want hassle or complicated processes – you just want more sales, more repeat business and more revenue.
No card required • Cancel any time • No downloads or installs • Nothing public unless you want to • Remarkable support – put us to the test!See the plans and pricing