We’ll help you start and run a Customer Feedback project

Award-winning Customer Feedback Software that cares for your customers as much as you do

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Happy customers around the world

Software and Methodology Trusted Globally

By companies who profit by putting their customers first

  • Spark Energy
  • Sage
  • Utilitywise
  • Tastecard
  • Parkdean Holidays
  • Portakabin
  • Swiftpage ACT!
  • Royal Institute of British Architects
  • Bristol Water
Individual Scores

CustomerSure makes it easy…

To know what your
customers are thinking.

CustomerSure makes it easy…

To know your strengths
and weaknesses.

Staff Heatmap
Put things right

CustomerSure makes it easy…

To put things right.

CustomerSure makes it easy…

To share NPS and CSAT
scores around your

Average monthly scores
Word Cloud

And if you’d like…

Response rate monitoring, satisfaction scores over time, mobile-friendly surveys, customisable question scales, feedback tagging, text analytics, sentiment analysis, links to popular CRM and helpdesk tools, bespoke reporting, custom data retention policies, in-email scoring and more

…we make all that easy too.

We've been using CustomerSure for over 2 years and we love it! Easy setup, great customer support, and a terrific way to make sure we keep delivering a top-notch customer experience. ”

We don’t do buzzwords, we don’t follow hype, we do…

  • One-to-one expert consultancy included as standard.
  • Rapid tech support that understands your business.
  • Security and privacy by design.

Master the art of Satisfaction Surveys

Some of the sharpest minds in the industry – our customers –  use a simple method to ensure their satisfaction surveys reduce stress, delight customers, and make money.

Learn how they do it by grabbing a coffee and reading our free guides to survey success…

Start mastering customer satisfaction