Tough targets. Tight deadlines.
Always puts the customer first.
That’s who uses CustomerSure.
Our vision was that any customer, no matter where they were in the world could provide feedback to us in real time. That this feedback would be welcomed no matter what it said and most importantly it would be acted upon to ensure that we provide a world class experience to all of our customers.
GBG use CustomerSure to Power Their Global Voice of the Customer Programme.
Death Wish Coffee maintain 90% NPS & roll out a rewards program to 150k+ members
I find the support from the CustomerSure team excellent, Guy especially is very helpful and efficient. The team are very easy to contact and are readily available to answer any questions
Utilitywise increase their Net Promoter Score from 38 to 63 in three months.
“We get much more repeat business now”
Chartboost integrates with Zendesk and exceeds expectations of feedback quality
Swiftpage uses customer feedback to drive up renewals revenue.
The team at CustomerSure are always there - literally! For development, for queries, anything. I struggle to think of another company who are so responsive.