Tough targets. Tight deadlines.
Always puts the customer first.
That’s who uses CustomerSure.
Our vision was that any customer, no matter where they were in the world could provide feedback to us in real time. That this feedback would be welcomed no matter what it said and most importantly it would be acted upon to ensure that we provide a world class experience to all of our customers.
We mainly help businesses with at least 10 customer advisors who are starting a new customer feedback process or rebooting one that isn’t delivering results.
More importantly, we can help any business that understands that listening closely to customers and fixing their problems is the best way to improve satisfaction.
There’s no such thing as one-size-fits all, so if you feel like our combination of expert advice and breathtakingly easy-to-use software is a good fit for you, let’s talk.
- Energy and Utilities
- Software/Tech firms
We’re licensed NPS consultants and we literally wrote the book on improving NPS projects.
CustomerSure is used to collect feedback in any language your customers speak.
(For starters: English, Español, Nederlands, Deutsch, Français, Svenska العَرَبِيَّة, 日本語, 简化字)
Don’t see the language your customers speak? Get in touch!
GBG use CustomerSure to Power Their Global Voice of the Customer Programme.Read Sarah’s success story
Death Wish Coffee maintain 90% NPS & roll out a rewards program to 150k+ membersRead Caiden’s success story
I find the support from the CustomerSure team excellent, Guy especially is very helpful and efficient. The team are very easy to contact and are readily available to answer any questions
Chartboost integrates with Zendesk and exceeds expectations of feedback qualityRead David’s success story
Swiftpage uses customer feedback to drive up renewals revenue.Read Lindsay’s success story
The team at CustomerSure are always there - literally! For development, for queries, anything. I struggle to think of another company who are so responsive.
UBT proves that happier customers spend more.Read Bob’s success story
“Your payback will be tenfold”Read Bash’s success story
Great product and service. This technology allows us to deepen the donor relationship and strengthen donor loyalty.
Have we answered your questions?
Helping people use feedback better is what gets us out of bed on a morning. No matter if you’re new to this or a feedback guru, you can call us – we’d love to hear from you.