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Our product

Overview

Get a quick overview of what CustomerSure can do for you.

See how it works

How we work

See how CustomerSure’s proven feedback methodology fits your business.

See how we work

Features

Get an overview of CustomerSure’s comprehensive feature set.

View all features

Our service offer

Learn about the difference our unparalleled support makes.

Our offer

Pricing

Case Studies

Sectors

Care Sector

You want to collect feedback from residents and family & friends in an appropriate and sensitive way, that will give you the insights to improve individual homes and the business overall.

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Financial Services

With disruption by challengers increasing consumer expectations of financial services, it’s vital that you have the insights you need to keep up.

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Energy and Utilities

As customers are encouraged to switch providers and challenger organisations enter the market, listening and responding to customers has never been more important.

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Multi-site Firms

You rely on your local managers to run their location and look after your customers. We give them the information they need to offer outstanding service.

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B2B Businesses

You’re dealing with multiple roles in any given customer, different channels and more types of interaction. We bring it together on one page.

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Resources

Customer Feedback Guides

Improve customer experience and raise NPS and CSAT with your customer feedback programme.

Researching

Working out how to start? Get award-winning advice in bite-size chunks.

Learn what to do

Implementing

Discover the best way to design surveys, get high response rates and make a positive impact on your business.

Find out how

Improving

Once you're up and running, learn how (and how not) to set targets, gain insights from your data and increase the benefits

Read our guides

Blog

How to cut through the noise and meaningfully improve your customer experience.

Software Help Guides

Need help using CustomerSure? Our help guides will walk you through everything.

About us

Help Guides

Prefer to talk? Just get in touch and one of our team will walk you through things.

Overview

How we work

Features

Our service offer

Care Sector

Financial Services

Energy and Utilities

Multi-site Firms

B2B Businesses

Researching

Implementing

Improving

Help Guides

New to CustomerSure? Start here…

Managing Surveys

Collecting Feedback

Following up on Feedback

Reporting

Software Integration

Account Administration

Researching

Implementing

Improving

Help Guides

New to CustomerSure? Start here…

Managing Surveys

Collecting Feedback

Following up on Feedback

Reporting

Software Integration

Account Administration

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