The Best Customer Survey Questions to Ask How many questions? What should I ask? We help you decide what customer survey questions are best for your particular requirements.
The Business Benefits of Customer Feedback in 60 Seconds.
The Business Benefits of Customer Feedback in 60 Seconds. Customer feedback benefits your business, your customers and your team. All the answers you need – in 60 seconds.
6 Ways to Wow and Win Back Lost Customers
6 Ways to Wow and Win Back Lost Customers Wouldn’t it be great if you could win back lost customers? 6 businesses share their approach to wowing and winning back lost customers.
How to Respond to a Negative Review
How to Respond to a Negative Review Step by step instructions with examples on how to respond to a negative review to turn lost customers into loyal advocates and impress prospective customers
How We’re Learning to Win Against Big Competitors
How We’re Learning to Win Against Big Competitors You can’t outgun them on marketing. But bigger does not always mean better and these 5 tactics are helping us beat some well established brands.
Customer Reviews for My Business – What Should I Know?
Customer Reviews for My Business – What Should I Know? Daunting. That’s how it feels when you start to think about just reading how your customers really feel about you, let alone allowing them to declare it to the world on your website. But there’s no doubt displaying customer reviews can increase sales. A merit badge that proves you’re one of the customer service ‘good guys’. And there’s […]
Stop Building Barriers to Customer Relationships
Stop Building Barriers to Customer Relationships Alon Tamir, Founder of StudioProper, explains how he creates opportunities to build customer relationships. And has built a strong brand because of it
How to Build Customer Loyalty by Being Authentic
How to Build Customer Loyalty by Being Authentic Imagine if you had a giant base of loyal customers. Here’s how one small online retailer inspires astonishing customer loyalty simply by being authentic.
How to Increase Sales 27% for E-commerce
How to Increase Sales 27% for E-commerce E-commerce is a great business model but some things are harder when you don’t meet customers. We tell you how to increase sales by 27% in 2 steps.
Why You Should Build Customer Relationships with Email Marketing
Why You Should Build Customer Relationships with Email Marketing Email is one of the best ways to build customer relationships and should be the no.1 priority of all your email marketing activities. Find out more.
3 Examples of Amazing Customer Service
3 Examples of Amazing Customer Service Don’t settle for anything less than Amazing Customer Service. Learn from 3 companies who are ahead of the rest – apply their teachings to your own business!
3 Ways to Make the Most of Customer Feedback
3 Ways to Make the Most of Customer Feedback Customer Feedback provides increased growth, loyal customers, improved revenue and word of mouth recommendations. Find out how!
Protect Your Business from Google’s Online Reviews Shake-up
Protect Your Business from Google’s Online Reviews Shake-up Online reviews are set for a huge shake-up. Find out how to avoid devastating business consequences from lost revenue, sales and customers.
What’s the best satisfaction survey scale?
What’s the best satisfaction survey scale? It turns out some people have strong views on this…find out who’s right!
How To Avoid Customer Complaints Appearing In Damaging Locations
How To Avoid Customer Complaints Appearing In Damaging Locations Worried about customer complaints published online damaging your business? There’s actually lots we can do to avoid negative comments appearing online in the first place.
