We understand the challenges of collecting feedback from elderly and vulnerable residents, and the sensitivity required to reach these groups. Which is why Barchester Healthcare have been using and trusting CustomerSure for over 4 years.
Read our Barchester Healthcare case study
Our software helps you collect customer feedback so that you can measure and improve satisfaction. Two things are really important:
We make sure giving feedback is a great experience for residents and family & friends (which means you get higher response rates and better data),
Our approach guarantees this will feed through to make a positive impact to your homes and business and improve the lives of your residents.
Learn more about our features here
We’re a safe choice because we’ve repeatedly won our industry’s software satisfaction awards. We make our clients projects successful by providing high quality software and expert advice. Three things make us distinctive:
To book a demo of CustomerSure or discuss how we can help you click here
If you’d like to see CustomerSure’s approach to improving your Net Promoter Score in action, contact us for a free pilot project. We’ll help you design and run a short, live test to show you exactly how everything works and prove the real impact our approach has on your customers and your business.