Gain customer insights through individual customer comments
and aggregate ratings including Net Promoter Score ℠
We are registered for VAT (GB 995 1756 66) and under some circumstances we must add VAT to our prices at the prevailing UK rate:
VAT will be added if either of the following statements is true:
VAT will not be added if either of the following is true:
Loved by ambitious service, sales and marketing leaders for raising performance in their department.
Helps established companies and challenger brands to grow bigger by being better.
Top customer experience is your
“ Great product and service.
This technology allows us to deepen the donor relationship and strengthen donor loyalty. ”
“ Great company to deal with. Responsive, efficient and friendly. ”
“ We found it was fast and easy to demonstrate the return on investment. ”
“ I am so sure you'll love CustomerSure that we offer a money back guarantee for 3 months. And there's no lock-in period either.
You won't consider leaving once you experience the easy interface and the power of automated customer feedback. CustomerSure allows you to focus on improving the customer experience. ”
As long as you need it to – we want you to feel confident about satisfying your customers before you even think about reaching for your credit card. So if after 14 days you feel you'd like more time, just get in touch with our friendly experts who will be happy to extend your trial.
Yes, you can cancel at any time. The only thing 'locking you in' will be how happy you are satisfying more customers.
If you want to take control of customer satisfaction and meet your customers' needs, then yes. Why not tell our friendly experts the size and setup of your company so we can recommend the best plan for you? Of course, you could always join the hundreds of businesses already using CustomerSure to satisfy more customers by starting a free trial – there's no commitment, just give it a go.
All you need is a browser and an internet connection. Our friendly experts take care of the I.T. and maintenance behind the scenes – all you need to do is login and start satisfying more customers.
Yes. We want you to be comfortable with how you do business, so you can choose to pay by
either Visa, MasterCard, Amex or Direct Debit*. Simply
contact our friendly experts
to get setup and start satisfying customers today.
*Direct Debit is for UK customers only
Feedback, customer details, ratings… it's all your data. We just help you collect it, turn it more human, and use it. So if you want to export it, you can – there are plenty of options.
Connections to CustomerSure are protected by a 128-bit SSL certificate; We are hosted by EngineYard; Billing is via Stripe who are certified at Level 1 (the most stringent category) of the Payment Card Industry Data Security Standard (PCI DSS).
Yes. Our software is designed to work with all the conventional accessibility tools. If you would like help setting up your system for staff with physical or cognitive difficulties, please contact our friendly experts.