We’ll Help You Start and Run Your Customer Feedback Project
Award Winning Customer Feedback Software; Expert Customer Service
As a business we would not have been able to run our extensive global Voice of the Customer programme without CustomerSure.Read Sarah’s Success Story
We chose CustomerSure because of the trusting relationship we were able to build with their team.Read Lindsay’s Success Story
It's important that we have a reliable team on hand to help us with anything - and we were convinced that the CustomerSure team would do that. We're pleased to say that they've not proved us wrongRead Bash’s Success Story
These success stories, and hundreds more, started with a no-obligation chat:Your turn? Get in touch now
Don’t worry – we won’t hard-sell you anything, we’ll just answer your questions.
Whether your timescales are days or months, here’s how we’ll get you there:
Voted ‘Best Customer Feedback Solution’ in the largest impartial survey of customer service professionals.
Over 99.98% uptime since launching in 2011. Over five thousand automated tests run before every feature goes live.
Private and Secure
Europe-based, GDPR-compliant, with privacy and security for your data built into every aspect of our software and procedures.
Powerful and Trusted
- Licensed NPS vendor
- CSAT, CES reporting
- Mobile-friendly surveys
- Powerful data segmentation
- In-email surveys
- Text analysis
- CRM and Helpdesk integration
- Automatic notifications & reports
Who do we help?
We help people at medium-to-large companies who want to use customer feedback to raise satisfaction.
We have a specialism in Energy & Utilities and similar regulated industries but have hundreds of customers across all sectors and geographiesWho else do we help?
How do we help?
We help companies profit by using customer feedback to improve service.
We listen to what you’re trying to achieve, and help you achieve it faster.
Our app, and the expert support we provide alongside it will help you put together a feedback process your customers trust.How can we help you?
You’ll get all the advice and support you need to make your project a success, including on-site meetings and training if needed, included our standard pricing.
We know new suppliers and projects can be scary, so we do everything we can to remove risk and guarantee success for you.What makes us different?
Have we answered your questions?
Helping people use feedback better is what gets us out of bed on a morning. No matter if you’re new to this or a feedback guru, you can call us – we’d love to hear from you.