Over the years, CustomerSure has helped hundreds of businesses start or improve
customer feedback programs which deliver results.
Based on the experiences of our founder, Guy Letts in turning a £1m black-hole into
£1m+ of profit at one of the UK’s largest software businesses, and learning a lot from our clients along the way,
we’ve developed a system for working with feedback that guarantees results.
It’s both simple and surprising. Surprising, because it turns a lot of conventional wisdom on
its head. But also simple, because it turns out that if you get a few
very small things right, customer satisfaction skyrockets and profits soon follow.
Whe’ve distilled everything we know into this actionable guide. Feel free to download it, print it,
email it, but most importantly use it to deliver amazing results in your
business. And if you have any questions at all – or just want to discuss what you’ve read,
get in touch!